A quick summary is provided here. For full T&Cs please see our Terms & Conditions page.
$10 standard postage for Australian orders up to $100.
$15 express postage for Australian orders up to $100.
Free standard postage for Australian orders over $100. Upgrade to express postage for $5.
We use Australia Post, as this is our most reliable service to and from Flinders Island. Orders will generally be posted on Mondays, Wednesdays and Fridays. Occasionally our mail plane can't fly due to poor weather; it doesn't happen often but is an unavoidable part of our island life! If your treasures haven't arrived 7 days after placing your order please get in contact with us.
Your contact information will only be used so we can fulfill your order. We won't share your details with anyone, ever. Our payments are processed via super-secure third-party gateways, so you don't have to worry about your credit card details going on mysterious holidays.
If you sign up for our occasional email newsletters and offers you can rest assured that we won't share those details with anyone either. We hate spam too (unless it comes with egg, sausage and bacon, and a side order of singing Vikings).
We do our very best to ensure that items in our online shop are represented accurately. If your order arrives and you're not happy with it, contact us and we'll try to resolve it. Please bear in mind that each item is handmade so small irregularities are considered part of the beauty of each product.